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About Us

Albany Utilities is a city-owned full service utility provider furnishing water, gas, electricity and telecommunications to residential and business customers.

Our mission is to provide quality customer service and low-cost utilities to our citizens. The revenues generated through Albany Utilities stay in our community. 


Administrative Office

207 Pine Avenue

207 Pine Avenue, Administrative Office


Drive Thru Window

Located behind building at 218 N Washington St

Drive thru


Office Hours

Our Administrative Office hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday


We are closed on the following holidays:

New Year's Day
Martin Luther King Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day and the following day
Christmas Eve
Christmas Day

Telephone Numbers

The Administrative Office number is 229-883-8330

Extension numbers are:

501 Customer Service
502 Special Services Department
500 Teller Department
506 Energy Control Center (Emergency number)
507 Revenue Recovery

Mailing Address

Albany Utilities
P.O. Box 1788
Albany, GA 31702-1788





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